Privacy Policy

Dream Fashion (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website and online shopping services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through the Dream Fashion website.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

• Name
• Mobile number
• Email address
• Delivery and billing address
• Product and order details
• Payment-related information required to process your order
• Information you provide when contacting us through WhatsApp, phone, or other support channels
• Website usage and technical information where applicable

We only collect information that is reasonably required to provide our services and process your orders.

2. How We Use Your Information

Your information may be used to:

• Process and confirm your orders
• Arrange delivery of purchased products
• Provide order and delivery updates
• Assist with product, size, availability, payment, or order-related queries
• Process payments through available payment providers
• Handle returns and exchanges where applicable
• Improve our products, services, website, and customer experience
• Respond to customer support requests
• Prevent fraudulent or unauthorized activities
• Comply with applicable legal and regulatory requirements

3. Payment Information

Dream Fashion provides secure online payment options through supported payment methods.

Payment transactions may be processed through third-party payment service providers. Dream Fashion does not intend to store sensitive payment credentials such as complete debit card, credit card, or banking passwords on its own systems.

Customers should review the privacy policies of the applicable payment provider for information about how payment information is handled.

4. Sharing of Information

We may share necessary customer information with trusted third parties when required to provide our services, including:

• Courier and delivery partners
• Payment service providers
• Technology and website service providers
• Customer support or service providers
• Government authorities or legal bodies where required by applicable law

We do not intend to sell or commercially trade customers’ personal information.

5. WhatsApp and Customer Support

Dream Fashion provides customer assistance through WhatsApp and phone support.

When you contact us through these channels, the information you provide may be used to assist with product selection, sizing, availability, pricing, orders, payments, or delivery-related queries.

Communication through third-party platforms may also be subject to those platforms’ own privacy policies and terms.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain shopping-related functionality, and provide a better user experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers should therefore understand that information submitted through the internet carries some inherent security risks.

8. Data Retention

We retain customer information only for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Dream Fashion is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children's Privacy

Dream Fashion offers clothing for babies and children, but the website is intended to be used by parents, guardians, and other customers who are legally permitted to make purchases.

We do not knowingly request or collect personal information directly from children for independent account creation or purchasing purposes.

11. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Ask questions about how your information is used
• Withdraw consent where processing is based on consent, subject to applicable limitations

To make a privacy-related request, please contact Dream Fashion using the contact details provided on our website.

12. Changes to This Privacy Policy

Dream Fashion may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Dream Fashion
WhatsApp / Phone: 8590795784

Email: Please refer to the current contact details provided on the Dream Fashion website.

Dream Fashion is Kerala-based and provides delivery services across Kerala.

We will make reasonable efforts to respond to privacy-related requests and concerns.

© 2026 Dream Fashion. All Rights Reserved.